DecoExchange Supply Store Policies

  • Free shipping on orders over 100$ - Carrier will be chosen at the discretion of the DecoExchange team.
  • Automatic 15% off on orders of 250$ or more.
  • Once the order is processed the order can not be edited or changed
  • Multiple orders will not be combined.
  • Order cancellations will be charged 15% cancellation fee
  • Refunds are accepted and will be processed upon receipt of the returned items. A 15% fee will be applied to refunded orders. Return shipping is to be paid by the customer
  • Damaged items will be replaced upon receipt of proof of damage. If the item cannot be replaced the cost of the item will be refunded at full cost.
  • For the use of coupons, gifts, or similar promotions - only one promotion will be applied per order.
  • Coupons, gifts, or similar promotions will not be retroactively credited, added, or changed.
  • Digital products are not refundable once opened. Please refer to descriptions of each individual product for a brief overview of each item.